Frequently Asked Questions

Find answers to common questions about our IPTV service

General Questions

What is IPTV?

IPTV (Internet Protocol Television) is a service that provides television programming and other video content using the Internet protocol suite over a packet-switched network such as the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.

What devices are supported?

Our IPTV service is compatible with a wide range of devices including:

- Smart TVs (Samsung, LG, etc.)
- Android devices (phones, tablets, TV boxes)
- iOS devices (iPhone, iPad)
- Fire TV Stick
- MAG boxes
- Windows/Mac computers
- STB Emulator

Subscription & Payment

What subscription plans are available?

We offer various subscription plans to suit your needs:

- 1 Month Plan
- 3 Months Plan
- 6 Months Plan
- 12 Months Plan

Each plan includes access to all channels and features. Longer plans offer better value for money.

What payment methods do you accept?

We accept various payment methods including:

- Credit/Debit Cards
- PayPal
- Bank Transfer
- Cryptocurrency

Technical Support

How do I set up IPTV on my device?

We provide detailed setup guides for all supported devices. Visit our Setup Guide page for step-by-step instructions for your specific device.

What should I do if I experience buffering?

If you experience buffering, try these solutions:

1. Check your internet connection speed (minimum 10Mbps recommended)
2. Restart your device and router
3. Try using a wired connection instead of WiFi
4. Clear the app cache
5. Try a different server if available

Account & Security

How many devices can I use with one subscription?

Each subscription allows you to use the service on multiple devices, but we recommend using no more than 2-3 devices simultaneously for the best streaming experience.

How do I reset my password?

To reset your password:

1. Go to the login page
2. Click on "Forgot Password"
3. Enter your email address
4. Follow the instructions sent to your email